Reporting a Crime

Police Services for an Emergency: 911

Alternate Emergency Number: (925) 284-5010

When calling you will be asked:

  • What is the problem?
  • Where is the problem?
  • Is it still happening (in progress)?
  • How many people are involved?
  • Are there weapons involved?
  • What do the people look like (sex, age, race, height, weight, what are they wearing)?
  • Are there vehicles involved?
  • Can you describe them (year, make, model, color, license plate)?
  • Which way did they go?
  • What is your name, address, and telephone number.

Because we do not staff officers at the station, a beat officer will be responding to take your report. There may be a wait. Although most crimes/incidents may be reported at the police department, an officer may need to respond to the scene of the incident. It is our goal to provide you with the most efficient and prompt service possible. However, calls are prioritized as to seriousness. For non-emergency "cold" police reports only, a wait of 15 minutes to one hour is typical. By prioritizing our calls in this manner we are better able to respond to higher priority, more serious crime incidents in a timely manner. Whenever possible, you will be advised of delays.

For Animal Control services, please call (925) 335-8300 Tuesday through Saturday, during Sunday and Monday, please call dispatch at (925) 284-5010.